CALL TODAY! (301) 888-9649

DEAR VALUED CUSTOMER,

Our goal is to provide the highest quality waste collection, transportation, disposal and related services with competitive pricing. We will carry out our service efficiently, safely and in an environmentally responsible manner. By following our “Service Rules”, “Things You Should Know”, and “Holiday and Inclement Weather Schedules” you will help us to provide you the best waste collection possible.

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SERVICE RULES

PLEASE have your container out for pickup by 6:00am to guarantee pickup. We guarantee the day not the time.


PLEASE keep your toter safe from damage and theft. You are responsible for it and will be charged a replacement fee of $70.00.


WHEN CANCELLING SERVICE-Please call our office. You will be responsible for payment until we have picked up your toter. If we aren’t able to collect the toter on the 1st attempt, we will make a 2nd attempt, and if not collected you will be charged a trip fee of $30.00 plus $70.00 for the price of the toter. A $20.00 cleaning fee will be charged for all cancelled accounts that did not have service with us for a year or longer. We do not accept cancellation notices from a third party!


PLEASE KEEP YOUR ACCOUNT CURRENT. If you do not keep your account current, you will be assessed a late payment fee of $10.00 on the 25th of the month and your account will be placed on “Stop Service”. We will make every attempt to call you for payment but cannot guarantee this courteous, if your account is not paid by the 5th of the following month, your toter will be picked up and service ended. To reactivate your account, you will be required to pay the past due amount and the next two quarters up front. You will not receive your toter back until your account is paid on time without issues for the next year.


PLEASE if you are not on a County Maintained Road, it is your responsibility to keep your road safe and passable. This would include, but not limited to, keeping your road plowed, sanded when icy, and keeping your road passable from overgrown trees. We leave it to the driver to determine if Service can be performed safely. Safety is Paramount in everything that we do.

THINGS YOU SHOULD KNOW

AVOID late fees by making timely payments. We accept all major credit cards and payments can be made on-line at www.ambersdisposal.com. Your account can also be set up as Recurring. Call the office with credit card information and we will be happy to place your account in our system for automatic payments to occur.

WE DO NOT ACCEPT Construction Debris, carpet, flooring, hazardous waste, ashes, dirt, animal carcasses or yard waste including Christmas trees (see our website for links to your county for disposal of yard waste). Animal waste must be placed in a plastic bag and tied securely. Hazardous Materials include: Gas, Oil, Paint, Tires, Fluorescent Tubes, NI-CAD batteries, and Asbestos. WE ARE A GARBAGE HAULER.

WE WILL NOT SERVICE any toter belonging to another company. Please contain your trash in an unmarked or Amber’s Disposal toter only.

 

HOLIDAY AND INCLEMENT WEATHER SCHEDULES

Please review the Holiday Schedule and Inclement Weather schedule for 2018. We are trying to make our Holidays a little less stressful, for us as a service provider and you as our valued customer. We cannot convey to you enough that during Holidays trash is much heavier than usual and that we will add trucks to help us get it picked up in a timely manner, which means that we could add or reverse a route making us much earlier than normal. Always and especially Holidays put your trash out by 6:00am.

New Year’s Day, 2017
Mon, Jan 1, 2018

MONDAY TUESDAY
TUESDAY WEDNESDAY
WEDNESDAY THURSDAY
THURSDAY FRIDAY
FRIDAY SATURDAY

Thanksgiving Day
Thu, Nov 22, 2018

THURSDAY FRIDAY
FRIDAY SATURDAY

Memorial Day
Mon, May 28, 2018

MONDAY TUESDAY
TUESDAY WEDNESDAY
WEDNESDAY THURSDAY
THURSDAY FRIDAY
FRIDAY SATURDAY

Christmas Day
Tues, Dec 25, 2018

TUESDAY WEDNESDAY
WEDNESDAY THURSDAY
THURSDAY FRIDAY
FRIDAY SATURDAY

Independance Day
Wed, July 4, 2018

WEDNESDAY THURSDAY
THURSDAY FRIDAY
FRIDAY SATURDAY

New Years Day
Tues, Jan 1, 2018

TUESDAY WEDNESDAY
WEDNESDAY THURSDAY
THURSDAY FRIDAY
FRIDAY SATURDAY

Labor Day
Mon, Sept 3, 2018

MONDAY TUESDAY
TUESDAY WEDNESDAY
WEDNESDAY THURSDAY
THURSDAY FRIDAY
FRIDAY SATURDAY

No Other Holidays will be observed. If a Holiday falls on a Monday, everyone’s trash collection day will get pushed back by one day: Example; Mondays trash would be collected on Tuesday, Tuesday’s trash on Wednesday, Wednesday’s trash on Thursday, Thursday’s trash on Friday and Friday’s trash on Saturday. If Thursday is the Holiday, then Thursday’s trash would be collected on Friday and Friday’s trash on Saturday, ** The following week after a Holiday, your collection days go back to your normal days.

Inclement Weather Schedule. If we must suspend operations due to bad weather, we will collect on the next day:
Closed Monday – Monday goes to Tuesday, Tuesday to Wednesday and Wednesday to Thursday, Thursday to Friday, Friday to Saturday.